TERMS AND CONDITIONS

These terms and conditions (the “Terms and Conditions”) govern the use of www.idmclothing.com.au (the “Site”). This Site is owned and operated by IDM Sports Clothing Pty Ltd. 

This Site is an ecommerce website.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to always abide by them.

Intellectual Property

All content published and made available on our Site is the property of IDM Sports Clothing Pty Ltd and the Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files, and anything that contributes to the composition of our Site.

Acceptable Use

As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:

– Harass or mistreat other users of our Site. 

– Violate the rights of other users of our Site. 

– Violate the intellectual property rights of the Site owners or any third party to the Site. 

– Hack into the account of another user of the Site. 

– Act in any way that could be considered fraudulent; or 

– Post any material that may be deemed inappropriate or offensive. 

If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. 

We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.

User Contributions

Users may post the following information on our Site:

– Photos. 

– Videos; and 

– Public comments. 

By posting publicly on our Site, you agree not to act illegally or violate these Terms and Conditions.

Accounts

When you create an account on our Site, you agree to the following:

1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and 

2. All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes. 

We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.

Sale of Goods

These Terms and Conditions govern the sale of goods available on our Site.

The following goods are available on our Site:

– Clothing. 

These Terms and Conditions apply to all the goods that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All nformation, descriptions, or images that we provide about our goods are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods we provide. You agree to purchase goods from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Payments

We accept the following payment methods on our Site:

– Credit Card – Mastercard & Visa; and 

– Debit Card

When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Shipping and Delivery

When you purchase goods from our Site, the goods will be delivered through one of the following methods:

– Standard Delivery by post. Delivery takes 5 – 7 business days. 

Delivery will take place as soon as reasonably possible, depending on the delivery method selected.

Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and public holidays.

You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person because of you providing us with inaccurate or incomplete information. 

Refunds

Refunds for Goods – Refund requests must be made within 30 days after receipt of your goods.

 We accept refund requests for goods sold on our Site for any of the following reasons:

– Goods are broken or damaged; or 

– Goods do not match description. 

Refunds do not apply to the following goods:

– If garments are not returned in a resalable condition & in the plastic bag with tags and in the same condition that you received it. 

– If date of return exceeds 30 days from delivery; and 

– Only regular priced items may be refunded. Sale or Clearance items cannot be refunded.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 business days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at onlineorders@idmclothing.com.au

Returns

To return goods follow the following procedure:

Email onlineorders@idmclothing.com.au to receive a Return Authority Number (RAN) and instructions for returning.

Goods with a RAN can be made in person at the following location: IDM Clothing U1, 54 Maple Avenue FORESTVILLE SA 5035, Monday – Friday between 9 am – 5pm or by mail. 

Consumer Protection Law

Where the Australian Consumer Law, Schedule 2 of the Competition and Consumer Act 2010, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Limitation of Liability

IDM Sports Clothing Pty Ltd and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities, and expenses including legal fees from your use of the Site.

Indemnity

Except where prohibited by law, by using this Site you indemnify and hold harmless IDM Sports Clothing Pty Ltd and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities, and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law

These Terms and Conditions are governed by the laws of the State of South Australia.

Severability

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details

Please contact us if you have any questions or concerns. Our contact details are as follows:

Phone: +61 400 812 106   Email: onlineorders@idmclothing.com.au

Showroom/Office: U1, 54 Maple Avenue FORESTVILLE SA 5035

You can also contact us through the feedback form available on our Site.

Effective Date: 1st day of October 2023

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